Managed support and AI helpdesk
Systems that keep working after launch, and staff who know where to get help.
A system that nobody supports will drift out of use. We stay on after go-live: answering staff questions, checking quality on a regular schedule and keeping the systems up to date.
Examples of the work
- A helpdesk for staff using AI tools and the systems we build
- Regular evaluation of accuracy against agreed measures
- Monitoring, maintenance and updates